BUFFALO—In a bid to turn customer dissatisfaction into entertainment, local retailer SnazzyMart has introduced a “Fun in Refund” policy. “Why just get your money back when you can also get a laugh?” said manager Tim Ruffles. “We’re giving money back with a side of chuckles—it’s like dinner theater for dissatisfied customers.”
Since its debut, the program has turned monotony into mirth. “I left with a smile and a $20 refund,” said Norma Mulligan, who returned a blender. “They might have the worst products, but hilarious refund process!” In-store clowns reportedly add to the whimsical experience.
The program, unmatched in absurdity, was said to encourage repeat returns. “Next week, we’re launching ‘Disgruntled Discounts,’” revealed Ruffles. “Customers unhappy but entertained pay 10% more!” Rumor has it refunds may soon come with full stand-up comedy skits, ensuring that returning items remains “a real joke” in Buffalo.